Collect Privacy Policy

Welcome to the privacy policy of Collect Software Inc. ("we", "us", or "our"). Collect Software Inc. operates a backend-as-a-service (BaaS) platform ("Service") hosted on Amazon Web Services (AWS). This privacy policy explains how we collect, use, disclose, and protect your information when you use our Service.

We collect the following types of information:

2.1. Information You Provide

• Registration Information: When you register for an account through email, Google, or GitHub, we collect your email address and, optionally, your name. We also verify if your email is authenticated by OAuth providers such as Google and GitHub.
• Communication Information: Any information you provide when you contact us for support or with inquiries.

2.2. Automatically Collected Information

• Usage Data: We collect information about how you interact with our Service, including IP addresses, browser type, and device information.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
• Analytics Data: We use Google Analytics to collect data about how you use our Service. This includes information about your interactions with our Service, such as pages visited and time spent on the Service.
• Error Tracking Data: We use Sentry to track and report errors within our Service. This includes information about the nature of errors and the context in which they occur.

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
• Process your transactions and manage your orders.
• Send you emails.
• Find and prevent fraud.
• Analyze usage patterns and errors to improve the Service using Google Analytics and Sentry.

We use AWS to host our Service and ensure the security of your data through various measures, including:

• Encryption: Passwords are encrypted and data is transmitted securely over HTTPS.
• Access Controls: We implement access controls to protect your personal information.
• Regular Security Audits: We conduct regular security audits to ensure the integrity and security of our systems.

We do not share your personal information with third parties except as necessary to provide our Service, comply with the law, or protect our rights. This includes:

• Service Providers: We may share your information with third-party service providers to perform tasks on our behalf and to assist us in providing the Service, such as Google Analytics and Sentry.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.

To exercise these rights, please contact us at hello@collect.so.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this privacy policy, please contact us at:

Collect Software Inc.

Email: hello@collect.so